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What is the difference between incised and embossed?
Is there any charge to have "Do Not Duplicate" on my blanks?
Will I be charged for keys that are returned?
I received my order, but the package did not contain an invoice
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How long does it take to ship my order from the day I place it?
1. Common Neuter Bow keyways with or without DND and no imprint usually ship the same day order is received
 
2. Incised Neuter Bow keyways with company name, logo, etc., usually ship within 5 business days (see #4 below)
 
3. Embossed Neuter Bow always ship 10 days from time order is placed (see #4 below).
 
4. All orders which require the manufacturing of a new incising or embossing dies will require 3 - 4 weeks the first time only .
 
5. Large Bow keys always ship 10 days from time order is placed.
 
6. Custom manufactured keyways require 6 - 8 weeks.
 
7.All orders for Ready Line and Logo Line Key Cards ship the same day ordered providing the order is placed before 3:00pm Mountain Time. The same applies to all regular stock batteries, cleaning cards, and Welcome and Logo Line Card Envelopes. Custom Cards take 4 - 6 weeks from the time the proof is signed. Custom Guest Room Key Cards for conventions normally require a 4 week notice; however, under special circumstances they can be turned around in two weeks. A rush order of this type would require that you pay for overnight delivery which would be necessary to meet such a deadline. Large Bow Keys always ship within 10 days from time order is placed. Orders that require a new embossing die for Large Bow Keys ship within 4 weeks. Future orders will always ship within 10 days from time order is placed.